Brisamar Hotel & SPA São Luís

The staff went above and beyond to help me. My credit cards had been blocked due to fraud, staff gave me their mobiles to ring my bank in London. The location with the beach was excellent, subway around the corner for cheaper meals! The swimming pool was an excellent temperature. I didn’t use the sauna due to a lack of water for guests. The fruit flavoured water in reception was lovely, but runs out too quickly. Most hotels give free water in hotel rooms each day. Breakfast was excellent. English and European guests often prefer black breakfast tea and not coffee or herbal tea at breakfast.

The hotel is located in front of the beach. However swimming is not possible in this part of the beach. Large room with a small balcony and wooden floor. Comfortable bed with quality linen. Good aircon. Good lightning. Good breakfast in a nice room with view to the beach. Good shower and quality towels. Staff could be friendlier. Strong WiFi everywhere in the hotel.

Everything is priced fairly, from drinks at the pool to food in the restaurant. There are plenty of choices for breakfast and the staff is very nice and professional. The location is also very nice as it's right by the ocean. Exceeded my expectations and would definitely come back.

The staff were extremely lovely and even though they spoke little or no English they always managed to help us with information etc. The location opposite the beach was excellent and there were a few nearby restaurants which we tried and were very nice, as well as some fun kiosks opposite the beach which sell food/beer which were fun. The breakfast in the hotel was superb

The Spa is lovely, the pool is very nice and the room was clean and comfortable. Breakfast was robust and very tasty. The staff, especially Carla at check in, were so friendly.